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Technology Assistance Center (TAC) Help Desk

All requests for IT-related service -- whether for problem resolution, new computer equipment, application or web services, network questions, firewall requests, telephone or project-related needs -- begin with the Technology Assistance Center (TAC).

Hours of Operation:

  • Monday - Friday, 8:00 a.m. to 4:00 p.m.

  • Closed every Friday from 1:15 p.m. to 2:45 p.m. for training

  • Closed all federal holidays

How to Get Help:

The TAC supports the day-to-day operations of NPS by providing a centralized method for reporting problems and requesting assistance.
A request for service can be initiated by the following methods:

Some of the services provided by the TAC are:

  • Forgot your password visit our password portal website
  • Computing Lab Support

  • Dial-in (internet access) questions

  • E-mail trouble/questions

  • Internet access problems

  • Login name/password problems

  • System Security breach reporting

  • Software Support

  • Training (computing) questions

  • Virus protection/detection

Additional TAC Resources & Links:

Please note that no requests for assistance should be made directly to individual Systems Administrators, either by phone, by e-mail, or in person. All requests should be made through the TAC.

This is an official U.S. Navy website.
All information contained herein has been approved for release by the NPS Public Affairs Officer.
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