COVID FAQS Dudley Knox Library
Q1: Is the Dudley Knox Library (DKL) open and if not, how can I borrow physical books?
A1: The library is physically closed to users. While the library is not open for 'in person' use, our online research materials and guides are available at: https://library.nps.edu/. We are offering some circulation services including checking out books. Please see the details of how our new processes works on our page https://library.nps.edu/covid19#expansion We can also scan a small number of chapters or sections upon request. Before requesting chapters from required text books and other course readings, please check with your instructor to see whether readings have already been posted. Please do not request scans as an alternative to purchasing required texts. Please use the "Request Article or Book" option to make your requests and be sure to identify what chapters or pages are needed
Q2: Is research assistance available?
A2: Yes research assistance is available:
Email, text, or chat your questions to Ask a Librarian service: https://library.nps.edu/web/library/ask-a-librarian
Contact your library subject Liaison https://library.nps.edu/my-librarian
For a FAQs list of questions and answers on how to use the library: https://libanswers.nps.edu/search/
A guide to doing research at the library: https://libguides.nps.edu/library-quick-start.
Q3: What library services are available during the building closure?
A3: DKL is still able to provide research assistance virtually. See our Library COVID-19 https://library.nps.edu/covid19 page for additional information and periodic updates.
Q4: How do I access materials remotely?
A4: If you log into the VPN you should be automatically validated and able to access DKL resources. For more information, see the Information Technology FAQs: https://nps.edu/web/guest/covid19-faqs. If you have a library account you can also be validated in. If you don't know if you have an account or are having trouble with it, please contact firstname.lastname@example.org.
Q5. What do I do about returning library materials?
A5. All books have been renewed but if necessary they can be returned in the book drop or via the mail, including DKL materials and those received through Interlibrary Loan.
Mailing Address: Naval Postgraduate School, Dudley Knox Library, 411 Dyer Rd, Monterey, CA 93943
Q6. Will the library still be offering workshops?
A6. This quarter, we will be experimenting with providing Library and Thesis Quick Start classes as well as Zotero workshops via Zoom. We can also provide virtual research instruction sessions for groups or individuals.
Please visit the Workshops page for dates, details, and for sign ups. Sessions will be recorded and available later.
Q7. I am graduating now and need to out-process through the Library, how do I do that since the building is closed?
A7. If you have materials to return, you can leave them in the book drop in front of the building or mail them to Mailing Address: Naval Postgraduate School, Dudley Knox Library, 411 Dyer Rd, Monterey, CA 93943. You can email email@example.com for confirmation that we received them.
· If you want us to check to make sure your library account is already clear, please email us at firstname.lastname@example.org.
· Congratulations! You are now welcome to sign up for our Alumni Access services.
Q8. Can we have items printed?
A8. We are now able to offer some printing capabilities. Please see the details of how our processes work on our page https://library.nps.edu/covid19#expansion