Accounts & Passphrases

accounts iconAccounts & Passwords


 Enroll in Passwordless Authentication

Passwordless Authentication is a secure authentication method that allows you to login to Office 365 services using the Authenticator app. Detailed instructions for setting up your account with passwordless authentication are available here.


 CAC Registration

DoD CACs may be used for logon to NPS workstations, Office 365, and many other enterprise applications. To register for CAC login, visit

Complete this process whenever you are issued a new CAC. You will still need to maintain a password and Microsoft MFA login as an alternative sign-in method.


 Enroll in Self Service Password Reset (SSPR)

Enroll in both MFA and Self Service Password Reset (SSPR). Detailed instructions are available here.

Note: The NPS Password Reset Profile reminder questions and answers are no longer supported. Use the Self Service Password Reset (SSPR) enrollment instead.


 Change or Reset NPS Password

Change your password if your current password is expired or forgotten. The Self Service Password Reset (SSPR) enrollment must be completed first before using this option.


 Unlock NPS Account

Unlock your account if your account has been locked out and you remember your password. Follow the instructions and select the option "I know my password, but still can't sign in." The Self Service Password Reset (SSPR) enrollment must be completed first before using this option.


 New NPS Users

All new user accounts are required to change password upon first logon to an on-campus workstation or to Office 365. If you are a new user or your account requires a password change, you may go directly to the New User Password page to change your password. Set up your new account access for passwordless authentication.


NPS Accounts

NPS user accounts are managed by ITACS, but are created by other centers depending on your roll at NPS. Student Services Office creates accounts for resident students. The Registrar Office creates accounts for non-resident students. Human Resources Office creates accounts for Civilian Staff and Faculty. The Technology Assistance Center creates accounts for contractors and anyone outside of the previously mentioned categories and can assist with requests pertaining to account management, creation of email aliases and distribution groups, access to shared drives and folders, and removing old accounts. You can also manage your account online at Self Service Password Reset (SSPR) to unlock, reset, and change your account password.


Password Assistance

The Technology Assistance Center assists with password management and will help with unlocking NPS accounts, resetting passwords and troubleshooting account access. You can also manage your NPS account online at the Self Service Password Reset (SSPR). You can call the TAC for immediate assistance at (831) 656-1046 or by submitting a request.

ITACS - Services - Password Self-Service Manager


Self Service Password Reset (SSPR)

NPS instituted a self-service password management solution that allows students, staff, and faculty members to reset, unlock, or change their password. This service requires an enrollment of multiple contact methods (app, phone, text, email), which you can later use to verify your account for authentication. It provides users with a cost-efficient, safe, and secure method to reset forgotten passwords including unlocking accounts.

To access this site type or select in your web browser. Enroll by creating your password profile. Enrollment is a one-time process and takes only a few minutes. Manage forgotten or locked accounts by simply following the procedures to validate your contact info. Once enrolled, you may manage your contact methods at

Self-Service Password Management

EXERN Password Management