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Citrix Information

Remote access to Student Daily Muster, Python, Matlab and other applications is handled by the NPS Voyager Citrix Portal. This eliminates the need to publish links to individual applications, and helps centralize remote access tools for our customers.

Voyager allows you to securely access the NPS network from a remote location like home or business. Once you login, you will be presented with a list of available applications.  Access the Citrix Portal (From On or Off-Campus) at  

**Voyager requires the Citrix XenApp web plug-in (formerly Presentation Server Client) and the DOD Root Certs. See below for more info.


Macintosh Users Read This First
Macintosh users must perform a few extra steps before they can use the portal. These steps and some tips are located on the Voyager for Macintosh page.

Citrix Presentation Server / XenApp Client Download
Voyager supports a basic Java-based Citrix client that will work on most operating systems without any client to install. However, for reliability and performance we recommend you install the Citrix Receiver for Windows 3.0 for Web Access.

  • Install the Citrix Receiver for your OS found here.

Department of Defense Root Certificate Install
If you are getting "SSL Error 61", then you don't have the DOD Root certs installed. Download and run this executable file (Windows only) to allow your web browser to permanently recognize DoD SSL certificates as valid. NOTE: installs certs for IE Web Browser only. Mac users click here.

Add to Trusted Sites
Both https://voyager.nps.edu and https://voyager.ern.nps.edu need to be added to Trusted Sites in the browser (in I.E.:  Tools/Internet Options/Security/Trusted Sites).

This is my First Time Connecting, and I was Asked About Client File Security. What is this?
The first time you use the client to connect to a remote application, Citrix asks you if you want your local files available to the remote site. For most applications (especially like MatLab) the answer would be yes (pick "Full access" and "Never ask me again"). If the user was unsure they could always pick the "Always ask me" option.

How Do I Print to PDF?
In addition to printing on your local printer you can also print to and Adobe format PDF file. To do this when you print, choose CutePDF as the printer destination. You'll be prompted for a file name and location, which defaults to your H: drive, but also can be written to your local C: drive.

Citrix Connection Errors?
This error can be eliminated with a Win2k/XP Client Registry Fix - Download this file if you are getting a message about an expired, or a soon-to-expire license. Unzip the file and double click the .reg file to update your registry.

Department of Defense Root Certificate Install
Download and run this executable file (Windows only) to allow your web browser to permanently recognize DoD SSL certificates as valid. NOTE: installs certs for IE Web Browser only. DOD certs for Mac need to be downloaded at https://dod411.chamb.disa.mil (DISA website requires CAC inserted into a working Card Reader and a connection from .MIL network space - contact the for help with this)

For Non Windows Machines: Recommendation is to install both certificates for NPS and other DoD secure sites. Download and save these files and follow the instructions for your operating system for installing root certificates.
DoD Root CA2 Base64.cer and DoD Root CA3 Base64.cer

This is an official U.S. Navy website.
All information contained herein has been approved for release by the NPS Public Affairs Officer.
Page Last Updated: Jan 15, 2013 6:23:52 PM | Contact the Webmaster