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Gail F Thomas

Associate Professor
Graduate School of Defense Management

Phone: (831) 656-2756
  • EdD - Arizona State University 1986
    Major: Business Education
Other Experience
  • 2001 Visiting Senior Research Fellow, King's College, University of London, England
  • 2011 - 2012 Visiting Scholar, University of Southern California, Annenberg School for Communication; Los Angeles, CA
  • 1986 - 1989 Assistant Professor, Department of General Business, Arizona State University, Tempe
  • 1985 - 1986 Faculty Associate, Department of General Business, Arizona State University
  • 1984 - 1986 Consultant, Ray Ryan and Associates, Phoenix, Arizona
  • 1982 - 1984 President and joint owner, Info Center, Inc.
Research Interests
Strategic communication
Inter-organizational collaboration
Communication related to organizational change and innovation
Role of language in organizations
Communication strategies for senior leaders
Teaching Interests
Organization and Management
Strategic Communication
High-performing Teams


  • 2019 - 2019 Business Communication Impact Award, Marshall School of Business
  • 2016 - Outstanding Article of the Year Award October 2016, International Business Communication Association
  • 2013 - Outstanding Paper, Organizational Communication Division, International Communication Association
  • 2010 - Outstanding Article, Journal of Business Communication
  • 2005 - Outstanding Researcher Award, Association for Business Communication
  • 2005 - Richard W. Hamming Excellence in Teaching Award, Naval Postgraduate School
  • 2004 - Distinguished Member Award, Association for Business Communication
  • 1999 - US Navy Meritorious Civilian Service Medal, US Navy

Boards, Memberships, & Certifications

Professional Memberships
  • 2008 Core Member, DASD (JC) Strategic Communication Education Group
  • 2005 Editorial Board, International Journal of Business Communication
  • 2001 - 2005 Associate Editor, Journal of Business Communication
  • 1996 - 2007 Board of Directors for Association for Business Communication
  • 1994 - 1997 Associate Editor, Journal of Business Communication

Scholarly Work

  • Book Chapters
  • Thomas, G. F., Riley, P., Weintraub, R., Noyes, A., & Dixon, S, (2014). Good Governance and Strategic Communication: A Communication Capital Approach.
  • Journal Articles
  • Aten, K. J., & Thomas, G. F, (2016). Crowdsourcing Strategizing Communication Technology Affordances and the Communicative Constitution of Organizational Strategy. International Journal of Business Communication, 2329488415627269.
  • Thomas, G. F., & Stephens, K. J, (2015). An introduction to strategic communication. International Journal of Business Communication, 1(52), 3–11.
  • Thomas, G. F., Stephens, K. J., & Weber, M, (2015). Organizational Disruptions & Triggers for Divergent Sensemaking. International Journal of Business Communication, (52(1)), 68-96.
  • Thomas, G. F., Zolin, R., & Hartman, J. L, (2009). The central role of communication in developing trust and its effects on employee involvement. Journal of Business Communication.
  • Thomas, G. F, (2007). How can we make our research more relevant? Bridging the gap between workplace changes and business communication research. Journal of Business Communication, 3(44), 283–296.
  • Thomas, G. F., Hocevar, S. P., Rendon, R. G., & Jansen, E, (2007). Field validation of collaborative capacity audit.
  • Hocevar, S. P., Thomas, G. F., & Jansen, E, (2006). Building collaborative capacity: An innovative strategy for homeland security preparedness. Innovation through collaboration, (12), 255–274.
  • Thomas, G. F., King, C. L., Baroni, B., Cook, L., Keitelman, M., Miller, S., & Wardle, A, (2006). Reconceptualizing e-mail overload. Journal of Business and Technical Communication, 3(20), 252–287.
  • Thomas, G. F., Jansen, E., & Hocevar, S. P, (2006). Building Collaborative Capacity in the Interagency Context.
  • Hocevar, S. P., Jansen, E., & Thomas, G. F, (2004). Building collaborative capacity for homeland security/by Susan Hocevar, Erik Jansen, Gail Fann Thomas.
  • Other
  • Thomas, G. F., & Kline, J, (2020). The Velvet Glove that Cloaks the Iron Fist.
  • Technical Reports
  • Thomas, G. F., Neff, J. J., Baho, S. M., & Stephens, K. J, (2017). Gaining Middle Manager Support for Strategic Change.
  • Thomas, G. F., & Wood, F. R, (2016). Professional Development for US Navy Active Duty Public Affairs Community: A Needs Assessment.
  • Thomas, G. F., Stephens, K. J., & Neff, J. J, (2016). Using Semantic Concept Mapping, Sentiment Analysis and Social Network Analysis to ExploreISI Press Releases 2004-2013.
  • Jansen, E., Hocevar, S. P., Rendon, R. G., & Thomas, G. F, (2008). Interorganizational collaborative capacity: Development of a database to refine instrumentation and explore patterns.
  • Hocevar, S. P., Jansen, E., & Thomas, G. F, (2007). Developing collaborative capacity: A diagnostic model.
  • Thomas, G. F., Hocevar, S. P., & Jansen, E, (2006). A diagnostic approach to building collaborative capacity in an interagency context.